| Benefits |
Racemi Authorized Reseller |
|
|
Racemi Authorized Service Partner |
Technology Partner |
|
Gold |
Silver |
Bronze |
|
|
| Support |
|
|
|
|
|
| Access to Racemi 2nd Level Support - 9-5pm EST |
Yes |
Yes |
Yes |
Yes |
N/A |
| Via 2nd Level Support, Access to 3rd Level Support |
Yes |
Yes |
|
Yes |
N/A |
| Phone Support to Racemi Support Center |
Yes |
Yes |
Yes |
Yes |
N/A |
| Access to Racemi Partner Extranet |
Yes |
Yes |
|
Yes |
N/A |
| Discount on Technical Training |
Yes |
Yes |
Yes |
Yes |
Yes |
| Direct access with our maintenance team |
Yes |
Yes |
|
Yes |
N/A |
| Receive end-user upgrades |
Yes |
Yes |
Yes |
Yes |
Yes |
| Dedicated 2nd level technical phone support |
Yes |
Yes |
|
Yes |
N/A |
| Sales |
|
|
|
|
|
| Discounts on Racemi Software |
Yes |
Yes |
Yes |
N/A |
Yes |
| Discounts on Racemi Training for customer |
15% |
15% |
15% |
15% |
15% |
| Discounts on Racemi Professional Services |
10% |
10% |
10% |
10% |
10% |
| Periodic Promotional Revenue Incentives |
Yes |
Yes |
|
Yes |
Yes |
| Quarterly Sales Training for new representatives |
Yes |
Yes |
Yes |
N/A |
Yes |
| Updates Sales Training |
Yes |
Yes |
Yes |
N/A |
Yes |
| Racemi Price Book |
Yes |
Yes |
Yes |
N/A |
N/A |
| Racemi ROI Analysis Tool |
Yes |
Yes |
Yes |
N/A |
Yes |
| Sales Cycle Assistance |
Yes |
Yes |
Yes |
N/A |
N/A |
| Access Racemi Lead Registration Program |
Yes |
Yes |
Yes |
N/A |
N/A |
| Full-Time Assigned Partner Manager |
Yes |
|
|
|
|
| Training |
|
|
|
|
|
| Discount on Racemi Training for partners |
Yes |
Yes |
Yes |
Yes |
Yes |
| Access to Technical Training Program for free |
Yes - up to 3 engineers |
Yes - up to 2 engineers |
Yes - Up to 1 engineers |
Yes |
Yes |
| Access to Course Authors |
N/A |
N/A |
N/A |
Yes - Training Services only |
No |
| Software |
|
|
|
|
|
| Demonstration Software and License Keys |
Yes |
Yes |
Yes |
Yes |
Yes |
| New Releases |
Yes |
Yes |
Yes |
Yes |
Yes |
| Access to Beta Program |
Yes |
|
|
N/A |
Yes |
| Access to latest Technical Training Materials |
N/A |
N/A |
N/A |
Yes - Training Services only |
N/A |
| Marketing |
|
|
|
|
|
| Partner Name listed on Racemi Website |
Yes |
Yes |
Yes |
Yes |
Yes |
| Link from Racemi.com to partner website |
Yes |
Yes |
|
Yes |
Yes |
| Link from partners website to Racemi |
Yes |
Yes |
|
Yes |
Yes |
| Access to Racemi Lead generating programs |
Yes |
Yes |
|
N/A |
N/A |
| Access to joint marketing programs |
Yes |
Yes |
|
N/A |
Yes |
| Access to marketing tools |
Yes |
Yes |
Yes |
N/A |
N/A |
| Partner Webcasts |
Yes |
Yes |
Yes |
N/A |
Yes |
| Joint Press Release to announce partnership |
Yes |
Yes |
|
Yes |
Yes |
| Jointly developed value proposition |
Yes |
Yes |
|
Yes |
Yes |
| Joint press release on customer wins |
Yes |
Yes |
Yes |
|
Yes |
| Professional Services |
|
|
|
|
|
| Priority communication with Racemi Professional Services |
|
|
|
Yes |
|
| Recommended as Racemi Specialized Partner |
|
|
|
Yes |
|
| Leverage Racemi Certified Consultant Logo |
|
|
|
Yes |
|
